How to Provide Poor Customer Service

I bought a book on today, I’ve bought over 65 books from Kobo. Today’s book was defective, I could not read it. I went online with their live customer support and explained my problem. They verified the book was “blank” and asked me if I’d take a store credit. I said yes and asked how I can access the credit. They said I had to wait at least two business days before the credit would be available. I told them this was not acceptable, they had my money today and I’d like a book today. They said they were tier one support and this would have to go to tier two but not for two business days which, because today is Friday, means I’m four days at least without the book I wanted to read. They said they were sorry but that’s how it is and they can’t do a thing. I told them this was very bad customer service and I would be letting everyone know how disappointed I am and that I will not recommend them or buy from them again unless they did something extraordinary to win me back. I’ve posted this on Twitter and on my FB page Mike L Anthony. Bad customer service, very bad.

Survivorship Dragon Boat Team Flea Market

We run every Sunday 8AM to 2PM.We are located at 1652 Fairview Road, Penticton (Fairview Plaza) the Channel Parkway is very close to our market look for our signs! Contact Shirley 250-493-6604. The rental is $10.00 per vendor — space is usually one or two parking stalls. This market has been raising funds for the Team since 2003.  We use the money for team expenses and breast cancer awareness.

At the Cloverdale Market

New at this point is the return of our nurseries. For the next several Sundays, we will be filled with plant vendors. The plant people carry everything from bedding plants, hanging baskets, shrubs, perennials, annuals, flowers, succulents, etc… the list goes on! Definitely the best deals in the lower mainland!

New Market in Oliver, B.C.

Come check out the newest market in the Okanagan – The Oliver Indoor Market which has 12,000+ sq. ft. and is open year round – Saturdays and Sundays 8am-4pm. Find them at 6005 station St. Oliver – below the Chevron station off of Hwy 97 Come see the vast selection of both used and new items and a full service concession stand on site with seating. Of course, all vendors are welcome – please contact Alvin for details call 250-506-0000 today.